• Make sure the user entry in the web app uses a valid Google login. If you can log in to the website with the user (Admin / Editor / Template admin), it works.
  • If you are a staff member, you can check this by logging in to the main www.google.com search site by clicking on the “sign-in” button at the top right.
  • If it does not work there might be some spelling difference between the email entered in the system and the one used by your mobile app

Category: Mobile